Customer Testimonials
Atiq was friendly, knowledgeable, and made the car buying process easy.
Carlton was so helpful! He made the process so easy and we really appreciate it!
Recently came in and was impressed with how professional Jared in parts was10/10
Darius helped us get the right Volkswagen. He was patient (no pressure), helpful, and knowledgeable. Overall great experience and price.
I had an outstanding experience working with Jerson at Alexandria Volkswagen! From start to finish, he was professional, knowledgeable, patient, and genuinely committed to making sure I found exactly what I needed. He took the time to answer all of my questions, explained everything clearly, and never made me feel pressured throughout the process.
What really stood out was his excellent customer service and attention to detail. Jerson went above and beyond to ensure everything was smooth, stress-free, and enjoyable. It’s rare to find someone who is both highly professional and truly cares about their customers.
He made the ... Read More Google - Jun 3, 2026
Awesome customer service. Jackson was our salesman. If you are going for a new or used vehicle Ask for Jackson. Very knowledgeable and dedicated to his job.
Very good experience which is rare in car dealerships world 🙂 Jamall Blake was professional, efficient and very respectful. I highly recommend him as your go to sales manager 🙂
Sasha Newton-Mason was the sale representative for our purchase. He was responsive to our questions and knowledgeable. Then the Finance Manager, Farouk Khemakhem, made the entire experience so easy. Best car buying experience with no pressure with a helpful team!
Jackson is the absolute best. He made everything so easy and perfect. We appreciate him so much. He is a great guy and down to earth. Thank you to him
Very good experience which is rare in car dealerships 🙂 Jamall Blake was professional, efficient and very respectful. I highly recommend him as your go to sales manager 🙂
I had a great experience paying my first car with zahra she was amazing and friendly she made all the process smooth and easy thank you very much
Zarha was amazing and very professional
⭐⭐⭐⭐⭐ Excellent experience! Mr. Carlton Cotton and Famous Khemakhem were both incredibly helpful throughout the entire car-buying process. They were professional, knowledgeable, and made everything easy and stress-free. They helped me find and purchase the right Toyota for my needs and answered all my questions along the way. Thank you both for your outstanding service, support, and guidance. I truly appreciate your help and highly recommend working with them!
Dean was the man. Honest, straight forward, all the things… 2nd time buying from him. Highly recommend
I had an excellent experience purchasing my car from Alexandria VW. The staff was friendly, knowledgeable, and made the process smooth and stress-free. The beginning to end support I received from Sacha was greatly appreciated.
Great experience working with Maria, very patient and gave us plenty of time to make a decision. She had great information to help us buy a car!!
I really enjoyed how well Jared helped me out , very efficient and very helpful
Mr. Robert Wight was Awesome! He was very Professional and his knowledge of the Vehicles we purchased was outstanding. The Alexanderia Dealership gets a A+. Thank you all for your patience and kindness.
Robert and Joe were professional, courteous, not pushy and extremely patient!
Great sales experience. Jackson - my sales rep - was amazing. Smooth and quick experience.
Thanks Sascha and Syed for my new GTI. Relatable and friendly. In and out in an hour. Shoutout to Kenny parts manager too.
Jarod was fantastic he was a great help the other day , awesome person to go to if you’re confused
I worked with Maria to get my VW Atlas purchased. She was patient and friendly. I came to the dealership with my child and she was facilitating to my young child's needs for entertainment. Would recommend her to anyone looking to purchase a vehicle.
Jarod was a great lad I loved his guidance in directing me with helping me with my Jetta
Very helpful and closed the deal with us.
Carlton was very knowledgeable and answered all of my questions.
Mr Carlton Cotton was so very helpful and provided excellent customer service.
Maria was so helpful with my out-of-state purchase. Paperwork flowed quickly & smoothly. Wired the funds and she picked me up at the airport. Could not be better!
Liked that there was no hard sell. Cars sell themselves apparently. Ask for Robert. He really knows the car and how to use it which is important and was responsive, quick and efficient.
We bought a very nice pre owned Nissan Murano SL. Sascha was very profesional and easy to work with. Great service !
I bought a new Jetta GLI for my daughter from Jackson, who was an outstanding sales rep. He was extremely helpful and friendly and made the whole process easy and without pressure. This is my second purchase from Alexandria VW. Highly recommended.
Carlton cotton was great
Great place to buy a car. Jackson was extremely helpful and patient
Jackson is my salesperson and he’s honestly the best at it. From the beginning, he was attentive to what I wanted and addressed all my questions with sincerity and honesty. I had an idea of which car I wanted, but through conversation and care with Jackson, I was able to make my decision. I wanted to take a few days to ensure this was the best decision and never once felt pressured or hurried. Jackson stayed in contact with me and when I was ready, made the transaction the smoothest possible. Not only have I got a great new ... Read More Google - May 25, 2026
Dean was great through the whole process. Answered all of my questions and helped me find the perfect car!
Robert was excellent. He was very knowledgeable and compassionate!
We found a vehicle online but were able to get all the information we needed (window sticker, Carfax report, extra photos) prior to traveling from Maryland to the dealership. Zahra was super helpful and we enjoyed working with her. She was very responsive on the phone and over text. There were no surprises when we got to the dealership or during the purchase process.
We had a fantastic buying experience with Zahra. She’s incredibly kind and honest, and was willing to help us secure the car we wanted at a fair price.
Zahra was extremely helpful and efficient in her service
Working with Atiq felt straightforward and fair. He helped us find the right vehicle and at the right price. He made our trade-in and purchase experience easy.
Atiq was incredibly kind, helpful, and collaborative in helping us find the right car. After we purchased our car, Atiq took time to walk through its new features with us and ensure all our questions were answered before we drove away. Highly recommend Atiq and Alexandria VW!
Great Experience with Dean Reyes, super helpful explaining everything and answering all our questions.
Dean Reyes was very friendly and helpful. The whole experience of getting a new car was pretty quick and seamless. The dealership has an electronic signing system and that process was very fast and simple.
Jackson was the easiest person to deal with! He is knowledgeable as well as personable. This was a wonderful car buying experience. I would highly recommend Jackson to anyone looking to buy a car!
Despite the very chaotic parking lot, I had a wonderful buying experience here. Jackson was wonderful and helped me find the right car for me. Very happy with everything!
If you're headed to Alexandria VW to check-out their inventory and are looking to buy a car avoid spending an entire day frustrated, dealing with a high-pressure salesman, or a downright jerk by asking to work with Jackson Reitmeyer. Jackson is knowledgeable, friendly, and really low-key; It was a pleasure to have met him and working out our deal was a breeze.
Jackson was amazing! Came in on his day off to assist me with my purchase and I didn’t have to sit and wait all day! Very attentive answered all my questions. I would purchase from here again and recommend everyone buying a Volkswagen to contact Jackson! He was such a pleasure to work with
Zahra was an amazing person to work with. She answered our questions thoroughly, timely, and she was really patient. She also has the most sweet personality. Thank you Zahra for assisting my husband and me! ☺️
Zahra is awesome and was sooooo helpful. The finance department were patient as well.
Had a great experience with Carlton. Fair deal on the trade in and new car.
Cannot recommend Alexandria Volkswagen enough! We had a great experience with Carlton who helped us trade in and purchase a new car with no issues or concerns.
Great experience, Darius was very helpful and had a very positive energy during the entire process. Thanks!
Had a great experience with Jamal & Carlton trading in our truck for a Subaru! Very happy with it!
I just collected my VW Id 4. Dean the sales associate gave an excellent service. Much greatful for that and the VW Alexandria team.
I did my research and found the used ID.4 I wanted listed in Alexandria Volkswagon's inventory. I indicated my interest on their website and used their chatbot to schedule an appointment. Jackson reached out and verified that the car was both in inventory and in excellent condition. Once I arrived I laid out all of the research and comparisons I'd done ahead of time and he picked up that I was an informed shopper. Jackson intuitively navigated our conversation, knowing that I was going to be most interested in the tradeoff between space and economy. During the test ... Read More Google - May 21, 2026
Jackson was very good
We had a great experience working with Atiq. He set up the cars we wanted to look at and was incredibly efficient and responsive when we discussed pricing. He made it easy to return our lease a few months early and help us get exactly the car we wanted. It was the most straightforward/hassle free car experience we’ve had — highly recommend working with Atiq!
Carlton and Syed were amazing, especially Carlton. Good guy!!
Jarod was fantastic highly recommended him for anything related to parts
Zahara was very nice and helpful and showed my mom how to use sum features in the car.
Zahra was good
Sascha helped us throughout the car buying process. He was very attentive and communicative throughout. Never at any point did we feel pressured to make a fast decision or to overlook any features. We were able to take our time and walk away with a vehicle we were happy with.
Carlton was extremely helpful and easy to work with! Great experience.
Purchased a 2025 VW from Carlton Cotton. Very nice salesman, good experience, would buy another vehicle from here.
Jarod was so sweet, he took care of my needs with my golf, he’s a stand out employee
Darius was extremely helpful. As soon as he walked up and introduced himself, I knew I was in good hands, just from the energy he projected, on top of being extremely knowledgeable about the business.
Good experience in getting our first EV. Carlton was very good at finding a car within our price point. Definitely recommend.
I had an excellent experience purchasing my new vehicle thanks to Atiq and Maria. Atiq was incredibly helpful from the very beginning through phone calls and messages. He stayed in communication with me, answered all of my questions, and made the process feel easy and stress-free before I even arrived at the dealership.
When I got to the dealership, Maria took over and provided outstanding customer service. She was friendly, professional, and made sure everything went smoothly throughout the purchase process. She explained everything clearly and made me feel comfortable and confident with my decision.
Both Atiq and Maria worked ... Read More Google - May 15, 2026
Atiq and Maria did an amazing job helping me pick out my car! They answered every question I had and were always quick to respond throughout the process. They made everything smooth and stress-free. If you go to Alexandria VW, definitely ask for either one of them you won’t be disappointed!
Zahra was responsible very good thank you
Maria was fantastic! She helped us get a great deal on a used Electric Vehicle 💖
Maria was a gem!
We had a great experience with Dean for our lease. Easy and respectful process. Pleasure to do business.
I had a great experience buying my new 2026 car from Robert. He was professional, helpful, and made the entire process smooth and stress-free. He worked hard to get me a great deal and made sure I was comfortable with every step along the way. I really appreciated his honesty, patience, and customer service. If you’re looking to buy a car, I highly recommend asking for Robert!
Very clear and well executed process!
Robert was awesome!!
Go with Carlton!
I had an amazing experience buying a 2025 Audi Q6 from Alexandria Volkswagens! I bought from out of state (Ohio). Jamall Blake took care of me and really went out of his way to make sure I was comfortable with the purchase, sending me multiple videos and pics , answering all my questions, and taking me through all the possible purchase scenarios (financing etc). When I arrived the car was all charged up, looked amazing, and the paperwork was ready to go. Entire process on pickup was less than an hour, not rushed at all, and felt very thorough. I highly recommend ... Read More Google - May 12, 2026
Carlton Cotton went above and beyond. Best car buying experience ever!
Zahra was good
Just got my new Atlas from VW Alexandria. Dean Reyes was wonderful! He was knowledgeable, attentive, and patient through out the whole process. Thanks for everything, See you next time!
We got a great deal on a used Infinity QX60 for my daughter and she loves the car. Jackson was an excellent salesman to work with. Knowledgeable, intelligent, and friendly with no pushiness whatsoever. I highly recommend both the dealership and Jackson to anyone looking for a new/used car. Thanks!!!!
Zahra was wonderful, easy to work with!
Purchase was quick and easy no additional fees or surprises Jackson thank you for your help with the sale.
Very nice experience here. Maria was very nice and helpful! We drove hrs to go to this place cause they had the car we liked and from start to finish they were very accommodating. Highly recommend
Bought an 2024 Audi SUV here in March. It seems your experience as a customer is widely dependent on who you get as your sales and finance rep.
We initially spoke to Zahra, but ended up working with another representative who was nice enough but was not in any way, shape, or form enthusiastic about helping us answer questions or work through our decision to purchase the car. She came across as extremely disinterested in us being there and was generally unhelpful, which is disappointing. We ended up purchasing the car though and once again worked with Zahra, who was incredibly ... Read More Google - May 9, 2026
We got an awesome deal and Maria was very helpful in helping us make a decision!
Great customer service!!
(Translated by Google) Good Service (Original) Buen Servicio
Jamall contacted me after he saw I had previewed a car online. I responded to his voice mail, he told me what time he would be at the dealership, I got there a few minutes after he left. Another sales associate called him and Jamall came back. Really appreciated the the customer service. He was very helpful. Excellent customer service.
Atiq was a delight, and made sure I was able to drive away even when I had forgotten the title for my trade and there was an issue with finalizing some paperwork. From the moment I stepped in I was greeted warmly and everyone was extremely helpful. The price was right on the car I drove out in, and I got a better value for my trade than I expected. Overall great experience, even when having driven over an hour to the dealership. Would recommend to anyone.
Maria sold me a 2020 Honda Civic! She helped me make sure the car was perfect and fits my needs. Super accommodating and friendly.
Dear Zahra,
I would like to sincerely thank you for your outstanding professionalism and the exceptional experience you provided during the purchase of my 2026 Volkswagen Taos.
From the very beginning, your patience, clear explanations, and genuine kindness made the entire process smooth and enjoyable. You didn’t just sell a car — you created a memorable experience.
Your beautiful smile and warm personality truly made a difference. It’s rare to meet someone who combines professionalism with such natural charm and elegance.
Thank you again for your dedication and care. I wish you continued success — you truly deserve it.
With appreciation ... Read More DealerRater - Feb 23, 2026
Worst support they just think for sale after that you are on your own i bought a car and part was missing and when i ask fir it they are asking me to buy it seriously ????
If you don’t like your time wasted this is the place to go, Jamall was super helpful and made the process super easy and stress free. Thank you!!
I had the best experience working with Fasil Saleem. From the moment I walked in he made the entire process so easy and stress free. I came in looking for my dream car which is the 2022 Audi e tron GT and Fasil went above and beyond to make it happen. He listened to everything I wanted, stayed patient, and made sure I felt taken care of the whole time.
Fasil is knowledgeable, honest, and extremely helpful. He explained everything clearly, worked with me on the details, and made sure I left with exactly what I was hoping for. You can ... Read More DealerRater - Dec 12, 2025
We just bought a used Golf GTI. We had a great experience with Jamall and the staff from the test drive to the time of purchasing. At no point did we feel pressured. Jamall was knowledgeable and answered all the questions we had about the car and the process.
Bob is the best. Atiq and the rest of the crew at Alexandria VW are so easy to work with. My second car in a little over a year from this shop. The buying experience is second to none. Be transparent and communicate what you want and I bet these guys will deliver. Thanks for being very good at what you do.
We purchased a used 2022 Mach E and they could not have made the process any easier. They stayed late on a Sunday and answered all our questions. Could not recommend the dealership more highly.